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Avril Fortuin

Business Coach. Motivator. Trainer

About Me

I have a special talent for connecting with people, being purposeful, and sharing practical insights from my own life experiences, all to help you reach your goals and have a positive influence on the world.



I accomplish this by:

  • Inspiring you to achieve your greatest potential.
  • Motivating you to pursue your most ambitious aspirations.
  • Teaching you how to effectively monetize your brilliant ideas.


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Summary

I am a design thinking expert who provides business performance coaching, online training, and holistic growth strategies for entrepreneurs. With my idea generation and clarification skills, I create clear roadmaps for my clients, while also providing a supportive space for them to share their mental health issues. I lead innovative learning models and create engaging e-learning courses for SMEs to stay ahead.

With over ten years of experience leading projects, conducting impact assessments, and providing training programs for organizations across multiple countries, I have a diverse skill set that includes producing business plans, conducting Training Needs Assessments, customizing training materials, and providing training in Small Business Management. Additionally, I have created a comprehensive training manual on Bookkeeping and Financial Management for the UNFAO.

I am confident that I can make a positive impact in any organization, and I look forward to helping you unlock your potential and achieve your career goals.

Education

Education

Masters Degree in Business Administration (MBA) from Regent University, Virginia Beach, Virginia, USA (2006)

Bachelor of Science from Holmes Bible College, South Carolina, USA (2003)

Bachelor of Economics from the University of the Western Cape, Cape Town, South Africa (1989)

Diploma in Higher Education from the University of the Western Cape, Cape Town, South Africa (1989)

Other

Diploma in Facilitating Online from the University of Cape Town (2020)

Diploma in Strategic Business Management from the Swedish Government, SIDA, Sweden (2015)

Achievements & Certifications

Passed with Distinction, Finance for Development, Coursera (2015)

Graduated with Distinction, Masters in Business Administration (MBA) (2006)

Graduated Sum Cum Laude and as Valedictorian and received an award as "Who's Who Among America Colleges and Universities" in the USA (2003)

Financing for Development course from the World Bank (2015)

Gender-Based Violence and Livelihood Integration course (2012)

Business EdgeTM Trainers of Trainers and Business Edge Trainer from the International Finance Corporation (2010)

Professional Skills & Proficiencies

Industry

Business performance coaching

Online training and facilitation

Curriculum design and development

eLearning

Project management

Content development

Strategic and business planning

Training needs and impact assessment

Program monitoring and evaluation

Customer service

Agri-business

Interpersonal

Communication

Listening

Confidence

Collaborative problem solving

Business networking

Leadership development

Design and strategic thinking

Time management

Tools & Technology

AI-generated content

Articulate 360

Moodle

MS Office

Video conferencing

Email marketing (Groove.cm + Zapier)

Data visualisation (Canva)

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"She takes her time to listen attentively to my story," and helped where now "my goals are all coming to life."

Eden Michelle

Small Business Owner

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“Helping me to understand how to achieve goals set out through design thinking.”

Lance Botha

Start-up

Work Experience

Timeline

Director

2016 - Present

Director

2011 - 2015

Executive Director

2009 -2015

Training Consultant

Impact Asessment Specialist

Curriculum Development Specialist

2008 - 2015

Financial Analyst

2006 -2007

Office Administrator

2003 - 2005

Senior Lecturer

1992 - 1999

(2016-Present)


Director, Avril Fortuin Training Services Pty Ltd



  • Coach and mentor entrepreneurs, including start-ups, small business owners and hustlers, on entrepreneurship and holistic growth.
  • Utilise design thinking tools and techniques to identify growth areas and develop a clear roadmap for the future.
  • Inspire clients to be and take action using vision boards to track their progress and results.
  • Create a safe and supportive space where mental health issues are presented without fear of judgment.
  • Listen intently to clients' stories and provide guidance, advice, and outside-of-the-box solutions.
  • Inspiring clients to pursue their wildest career aspirations and become the best versions of themselves.
  • Offers customised concept review solution packages to help transform abstract ideas into monetisable and profitable realities.
  • Provides clients with honest and constructive feedback on which business strategies to adopt or abandon.
  • Assist clients in generating and refining new and existing ideas for long-term business success.
  • Leverage innovation delivery on satisfactory delivery promises.
  • Facilitate online training on Moodle e-learning platform.
  • Used blended learning to adapt to learning styles and approaches.
  • Customise online training programs for entrepreneurship, business development, and soft skills.
  • Create e-learning courses in Articulate 360 using Storyline and Rise 360
  • Develop tailored curriculums and course materials for mobile learning.
  • Explore innovative learning models for SMEs to help them stay ahead in the game.
  • Design webinars and presentations using AI technology.
  • Led the design and development of online courses on business skills, digital marketing, branding and marketing.


Online Business Coach, Idea Strategist and Trainer

2009-2015

Project Team Leader, Adolescent Girls Initiative, World Bank, Liberia


  • Managed nearly USD 1 million in program budgets, ensuring efficient allocation and accurate financial reporting to senior management.
  • Trained 2,500 women and youth in vocational, entrepreneurship, business, and life skills.
  • Collaborated with government agencies and private companies on youth vocational training and employment opportunities.
  • Coordinated with government agencies (Gender & Development, Labour, Commerce & Industry, and Education Ministries) on youth skills training and employment.
  • Successfully placed over 1000 young women in internships, formal employment, and income-generating activities in public and private sectors.
  • Facilitated the capacity building of over 100 trainers in teaching methodology, curriculum design, and classroom management.
  • Supervised a team of 48 or more members and provided mentoring to over 50 mentors in life skills.
  • Oversaw the production of training manuals for Life and Business Skills, Professional Painting, Professional Cleaning and Waste Management, Housekeeping and Cleaning Services, Canteen Management, Culinary Arts, and General Hospitality Services.
  • Generated reports on the progress and completion of training, ensuring the quality of the project.
  • Supervised monitoring and evaluation tasks to achieve project effectiveness and goals.



2012-2014

Project Team Leader, Youth Employment Skills, World Bank, Liberia


  • Managed the Youth Employment Skills project, a joint initiative of the World Bank and the Ministry of Youth and Sports, overseeing program budgets of over USD 100,000.
  • Trained over 300 young individuals in vocational trades, entrepreneurship, business, and life skills.
  • Placed 275+ youths in internships, formal employment, and income-generating activities, including new business start-ups.
  • Collaborated with government officials, donor agencies, and the private sector to provide youth with skills training and employment opportunities.
  • Supervised a team of 10 or more members, generated progress and completion reports, and ensured project quality by supervising monitoring and evaluation tasks.


May 2014 - December 2014

Impact Assessment Specialist, Oxfam International, Liberia


  • Conducted assessments of the AMENU project, an EU-funded initiative to improve smallholder farmers’ livelihoods in Africa.
  • Provided recommendations on ways to enhance the project’s effectiveness and sustainability and its funding mechanisms.
  • Conducted field visits to project sites to collect data and assess project impact.
  • Drafted comprehensive reports on project performance, including recommendations for improvement.
  • Participated in project monitoring and evaluation activities to ensure compliance with project goals and objectives.


2013 – 2014

Curriculum Development & Training Consultant, UN Food Agriculture Organization (UNFAO), Liberia


  • Produced a comprehensive Training Manual on Bookkeeping and Financial Management as part of the Forest Instrument Liberia Initiative.
  • Conducted a Training Needs Assessment and provided ToT training in Bookkeeping and Financial Management to 50 Forest Development Agencies and County Forest beneficiaries.
  • Monitored the implementation of the training manual on the grassroots level.
  • Tested the curricula content across Liberia, Nicaragua and the Philippines before its adoption as a critical document for capacity building in the forestry sector.


2014

Business Planning and Impact Assessment Consultant, CARE International, Liberia


  • Conducted impact assessment and feasibility studies for various agricultural cooperatives and VSLAs associations in different regions.
  • Produced business plans for vegetable production, piggery, poultry and vegetable stalls based on market analysis, financial projections and risk assessment.
  • Provided training and coaching to cooperative members and VSLAs leaders on business management, record-keeping, and marketing strategies.
  • Generated reports on the progress and completion of business plans, ensuring the quality of the project.



2012-2014

Curriculum Development Specialist, World Bank, Rwanda


  • Managed Component 1 of the Adolescent Girls Initiative (AGI) project administered by the World Bank and implemented by the Rwandan government WDA training centre.
  • Developed competency-based curricula materials for Fishpond Farming, Culinary Arts, Fruit Processing, Milk Processing, and Beading.
  • Conducted technical review of existing curricula, identified shortcomings, and recommended meeting training requirements.
  • Facilitated curriculum development guideline workshops and Training of Trainers (ToT) sessions on facilitation methodologies.
  • Developed curricula guidelines and facilitated workshops on training methods, tools, and teaching methodologies.
  • Shared best practices and lessons learned from Liberia and linked with service providers who could deliver the training package.


2012-2013

Training Consultant, GIZ Liberia


  • Assessed and strengthened the institutional capacities of stakeholders and institutions in the cocoa and rice sector in the Foya district.
  • Provided agricultural inputs and training to civic organisations to enhance their productivity and sustainability.
  • Generated reports on the progress and completion of training, ensuring the quality of the project.



Training Consultant, International Finance Corporation, Liberia

2010-2013


  • Conducted Training Needs Assessments for various clients to identify their training requirements.
  • Delivered customised training courses using the IFC Business EdgeTM course material to teach essential skills in Business Planning, Financial Management, Customer Care, and Marketing.
  • Worked with small, medium and large corporations from different sectors to help them improve their performance and achieve their business goals.
  • Collaborated with clients to ensure their training needs were met and exceeded their expectations.
  • Maintained records of training attendance and evaluated the effectiveness of the training sessions.
  • Contributed to the continuous improvement of the training program by providing feedback and suggestions for improvement.



2010-2012

Business Training Consultant, Red Cross International


  • Conducted training in Entrepreneurship and Business Skills Development for 200 women.
  • Assisted women in starting and growing their businesses across various sectors.
  • Evaluated the training program’s impact on the participants’ income and empowerment.
  • Generated reports on the progress and completion of training, ensuring the quality of the project.



2012

Trainer of Trainers Consultant, Samaritans Purse, Liberia


  • Took all reasonable measures to ensure that the 2-day TOT Monitoring training activities were delivered promptly and effectively.
  • Facilitated a TOT Monitoring training;
  • Procured training materials to be used by the facilitator, such as flip charts, poster sheets, pens, etc.
  • Prepared participant’s materials listing and provided to Samaritan’s Purse at least a week before training.
  • Prepared resource material to be used by facilitators.
  • Prepared and printed training materials for all participants.
  • Conducted evaluation after the training;
  • Provided technical assistance as needed.
  • Compiled and submitted a detailed report to Samaritan’s Purse within ten working days after the end of the workshops.


2009 -2011

Agribusiness Training Consultant, Samaritans Purse, Liberia


  • Met critical needs within the targeted community appropriately and in a sustainable manner.
  • Established a community-based project owned and managed by the community responsibly.
  • Built capacity amongst the locals.
  • Formed collaborative relationships with leaders within the community to facilitate change and acceptance.
  • Empowered the Swamp Group Farmers economically through the establishment of cooperatives.
  • Implemented the program most efficiently and effectively.
  • Generated reports on the progress and completion of training, ensuring the quality of the project.

2008 -2009

Training Consultant, National Youth Volunteer Program,

Ministry of Youth & Sports, Liberia

  • Conduct auditing and compile reports.
  • Provide back office and front office support to hospitality services.
  • Provide client services.

November 2006 – December 2007

Financial Analyst, Yoder and Sons, Greer, South Carolina, USA


  • Managed the accounting department and was responsible for budgeting and financial planning.
  • Analysed financial statements (balance sheet, cash flow, profit & loss), financial reporting, policies and procedures for accounting operations.
  • Implemented accounting software (Quickbooks) and provided training in accounting.
  • Oversaw project budgets.
  • Conducted auditing and compiled reports.


2003 - 2005

Business Research and Development Specialist (Graduate Program)


  • Conducted extensive research in Tanzania and Uganda to identify potential business opportunities for sustainable projects.
  • Facilitated business leadership training workshops in Africa, focusing on key areas such as business ethics and management skills.
  • Completed detailed reports on various economic empowerment projects, including micro-lending, micro-enterprise development, and women's entrepreneurial development.
  • Utilized strong analytical skills to provide insightful recommendations and strategies to stakeholders.
  • Collaborated with stakeholders to develop and implement successful business plans for sustainable projects in the region.
  • Presented research findings and recommendations to stakeholders in a clear and concise manner, demonstrating strong communication skills.
  • Conducted thorough needs analysis and assessments to develop a comprehensive business plan (marketing, financial, and operational plan) for a Women's Business Center that targeted disadvantaged communities.
  • Provided expert business solutions to Eggleston Services Inc. on paper destruction business opportunities, utilizing analytical and market research skills to identify potential growth areas.
  • Developed innovative business growth and expansion ideas by utilizing creative problem-solving skills.
  • Networked and liaised with industry leaders in Decorative Overlay systems in Australia and South Africa to explore possible business expansion opportunities, demonstrating strong communication and networking skills.



2006

Auditor at Holiday Inn, Greenville, South Carolina

  • Conduct auditing and compile reports.
  • Provide back office and front office support to hospitality services.
  • Provide client services.


2003 – 2005

Office Administrator, Regent University, Virginia Beach, VA


  • Managed the accounting department and was responsible for budgeting and financial planning.
  • Analysed financial statements (balance sheet, cash flow, profit & loss), financial reporting, policies and procedures for accounting operations.
  • Implemented accounting software (Quickbooks) and provided training in accounting.
  • Oversaw project budgets.
  • Conducted auditing and compiled reports.


2000 - 2003

Community Economic Development, Greenville SC

November 1992 – December 1999

Senior Lecturer, Palaype Vocational Training Center, Palapye, Botswana

  • Provided training to 2400 students in business start-ups & business management.
  • Assisted special task force with government contracts.
  • Developed, designed, and implemented curricula and testing programs.
  • Provided career mentoring on job market vocational skills required.
  • Facilitated discussions on innovative entrepreneurial approaches in the public and private sector linkages.
  • Facilitated curriculum development meetings and trained staff on curriculum content.
  • Taught and researched micro-lending opportunities and assisted students in accessing micro-credit.
  • Supervised teams of five persons.

1994 – 1999

Business Consultant at Botswana Power Corporation, Palapye, Botswana

  • Trained 120 plant workers in marketing & sales and accounting.
  • Provided management skill training to reduce the manufacturing plant's burden.
  • Assisted in revamping operations and production training.

1994 – 1999

Training Consultant at Botswana Institute for Bankers, Palapye, Botswana

  • Taught 250 bankers Money and banking for a Banking Certificate/ Diploma Level course.
  • Assessed, provided, and implemented employee and client training needs recommendations.

Interests

These are just some of the things that make me feel alive!

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Let's Connect!

Avril Fortuin

avril@avrilfortuin.com

+357-9948-1145

www.avrilfortuin.com

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